Shipping & Delivery Policy

Thank you for shopping with Avermiq. This policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days do not include weekends or public holidays. During periods of high order volume, promotions, severe weather, or other circumstances outside our reasonable control, processing may take longer.

Once an order has entered processing or has been shipped, we may not be able to change or cancel it.

Shipping Costs

Shipping charges are calculated according to the order subtotal:

  • Orders from $0.00 to $44.99 USD: $5.99 USD shipping fee

  • Orders of $45.00 USD or more: Free standard shipping

The applicable shipping charge will be displayed before the order is submitted.

Delivery Time

Delivery time depends on the destination, carrier operations, customs processing, weather conditions, and other factors outside our direct control.

The delivery period begins after the order has been processed and dispatched. Processing time and transportation time are separate.

Any delivery date or timeframe provided by a carrier is an estimate and is not guaranteed. Delays caused by carriers, customs authorities, incorrect delivery information, severe weather, or other circumstances outside our control may occur.

Shipping Destinations

Available shipping destinations are determined by the options presented during checkout. If a delivery address cannot be accepted at checkout, we are currently unable to ship to that location.

Customers are responsible for providing a complete and accurate delivery address. Avermiq is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information supplied by the customer.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout after the order has been dispatched.

Tracking updates may take several business days to appear after shipment. Carrier tracking systems and update schedules are outside our control.

Customs Duties and Import Charges

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.

Unless otherwise stated during checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility. Customs requirements and processing times vary by destination.

Delayed Orders

If your order has not arrived within the expected carrier timeframe, please review the tracking information and confirm that the delivery address provided with the order is correct.

For additional assistance, contact us at service@avermiq.com and include your order number and checkout email address.

Lost or Damaged Shipments

If an order arrives damaged, or if tracking indicates that the shipment may be lost, contact us at service@avermiq.com as soon as possible.

Please provide your order number and, for damaged shipments, clear photographs of the packaging and affected product. We will review the situation and assist according to the circumstances and available carrier information.

Contact Information

Huizhou Tingze Technology Co., Ltd.
Room 3002, Unit A, Building 5, Zhongtian Caihongcheng, Renmin 6th Road, Danshui, Huiyang District, Huizhou, Guangdong, China
Email: service@avermiq.com